• 1. How long does shipping take?

    A: It usually takes 2 business days to prepare your order and 3-15 business days to deliver. We ship all over the world, so different destination countries and cities will cause different waiting times for your package. If you have any questions about the shipping of your order, please contact us:longhualeon@hotmail.com

  • 2. How do I track my order?

    A: When your package ships, an automatic email with your tracking number will be sent to your registered email address. Please pay attention to your registered email inbox, which can sometimes be a spam inbox.

  • 3. How do I cancel my order?

    A: You can cancel your order before it is shipped and receive a full refund.You can email our customer service team to check the status of your order: longhualeon@hotmail.com

  • 4. What is the Return/Refund Policy?

    A: Havefuntoy does not accept returns or exchanges for our products. Due to international shipping, returns are not the best solution for both you and us, considering the high shipping costs and complicated processes. We will refund orders with quality issues. Refunds will be issued within 48 hours to the original payment method. For credit card payments, it may take 3 business days for the bank to process the refund. If you have any questions about your order, please contact us:longhualeon@hotmail.com